Our Services

Our services

We handle the complex, time-consuming work of endpoint management so your team can focus on what matters most to your business.

Application packaging

MSI packaging  ·  Unattended deployment  ·  Windows Installer standards

The problem

Repackaging COTS or proprietary software into deployment-ready, unattended packages is technically demanding and time-consuming — and it’s often treated as an afterthought. When application integration isn’t planned and budgeted from the start, it creates delays, cost overruns, and headaches for IT managers and their lines of business.

The solution

Openbox Solutions takes application packaging off your plate. Working remotely or on-site, we build customized, standards-compliant MSI packages that deploy silently and reliably. Our per-package pricing keeps your budget predictable, and our 100% workmanship guarantee means your packaging is completed on time and within budget.

What’s included

Discovery

Source files, installation procedures, configuration specifics, license keys, and technical dependencies.

Analysis & build

Evaluating the app against your environment, then building a fully unattended package from the ground up.

Validation & testing

Rigorous QA and UAT against your pre-established guidelines, including conflict resolution.

Knowledge transfer

Training your IT staff and delivering a full integration document covering change history and standards.

Service levels

  • Package only
  • Package + testing on your supplied VM image
  • Package + remote testing at your site
  • Package + full in-house testing
  • Customized engagement — just ask

Why Openbox?

  • Specialized expertise — no learning curve
  • Per-package pricing — simple and predictable
  • No term contracts — pay for work performed
  • Proven Discovery, QA, and UAT standards

Desktop engineering

SOE image management  ·  MECM/SCCM  ·  Intune  ·  Multi-platform support

The problem

As your IT environment grows, so does the complexity of managing it. Maintaining a consistent software build across your organization — across multiple hardware platforms and functional groups — is one of the most expensive and time-consuming challenges facing any IT team. And it never really ends.

The solution

Openbox Solutions takes image management off your team’s plate. We handle development and ongoing maintenance of your corporate Standard Operating Environment (SOE), so your IT staff can stop firefighting and focus on more strategic, value-added work — like aligning your infrastructure to your actual business needs.

What’s included

SOE image creation

Building your corporate standard image(s) from the ground up.

Ongoing management

Hardware and driver updates, service packs, security patches, software changes, and configuration management.

Multi-platform support

Managing images across multiple hardware models and functional user groups.

Service levels

  • Image build only
  • Image build with quarterly updates
  • Customized engagement — just ask

Why Openbox?

  • Deep expertise in MECM/SCCM and Intune
  • Large-scale enterprise experience
  • Hands-on across diverse hardware platforms
  • Flexible engagement — we work your way

Software distribution

MECM/SCCM  ·  Intune  ·  Deployment management  ·  Reporting

The problem

Getting the right software to the right users — consistently, reliably, and at scale — is harder than it sounds. Without a structured distribution process, organizations end up with inconsistent configurations, failed deployments, and IT staff spending too much time on manual, repetitive work.

The solution

Openbox Solutions brings deep expertise in MECM/SCCM and Intune to streamline your software distribution process. We build and manage customized application deployments that can be repeated consistently across your entire desktop environment — reducing overhead, improving consistency, and giving your team back time for higher-value work.

What’s included

Package & app management

Creating and managing packages, applications, and deployment advertisements in MECM/Intune.

Collection management

Building and maintaining targeted device and user collections for precise deployment scope.

Monitoring & reporting

Tracking distribution progress and providing clear reporting on deployment status across your environment.

Service levels

  • Full MECM/Intune component preparation
  • Test deployment
  • Production deployment
  • Customized engagement — just ask

Why Openbox?

  • Deep, hands-on MECM/SCCM and Intune expertise
  • Large-scale enterprise deployment experience
  • Proven processes for consistent, repeatable rollouts
  • Flexible — single rollout or ongoing management

PC Evergreening

Hardware refresh  ·  Data migration  ·  Windows 10 EOL  ·  Per-PC pricing

The problem

PCs don’t last forever — and neither does the software running on them. With Windows 10 reaching end of life, organizations that haven’t planned their hardware refresh cycle are facing a hard deadline. Managing a large-scale PC replacement in-house is disruptive, resource-intensive, and easy to get wrong when your IT team is already stretched thin.

The solution

Openbox Solutions manages your PC Evergreening from start to finish. Our per-PC pricing locks in your refresh budget from day one, and our 100% workmanship guarantee ensures the rollout is completed on time and within budget. We work around your schedule — after hours, weekends, remote locations, or during a national meeting.

What’s included

Scheduling & discovery

Coordinating with users and gathering details on installed applications, printers, and configurations.

Imaging

Deploying your corporate Standard Operating Environment on each new PC.

Data migration

Transferring user data securely from old hardware to new.

Decommission & orientation

Removing old hardware for recycling or disposal, and walking users through new features.

Service levels

  • New computer delivery only
  • Imaging and delivery
  • Imaging, delivery, and software installation
  • Full service including data migration
  • Customized engagement — just ask

Why Openbox?

  • Large-scale and multi-location deployment experience
  • Per-PC pricing — simple and predictable
  • No term contracts — pay for work performed
  • Flexible scheduling — we work around your users